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| At the heart of this book are eight real Canadian families who agreed to share their experiences so that others could learn from them. Their names and identifying details have been changed to protect their privacy. Their stories are true and verified.
Their homes ranged from condominiums to custom builds to factory-built houses. Their code violations included HVAC failures, water infiltration, mould, structural defects, and pyrrhotite-contaminated concrete. Their battles lasted anywhere from four years to more than a decade. Their financial losses ranged from tens of thousands to hundreds of thousands of dollars to bankruptcy. The damage done to their families, their health, their marriages, and their sense of safety extended far beyond the financial. |
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